Terms & Conditions

1. Conclusion of Contract

By submitting the booking form, the Customer makes a binding offer to enter into a contract for participation in the selected course.

Upon receipt of the booking, the Customer automatically receives a confirmation email. This does not yet constitute a final acceptance but documents receipt of the booking.

Acceptance of the contract is made by a separate booking confirmation or invoice, which is sent by email within three working days. The contract is concluded upon receipt of this booking confirmation.

2. Services

The scope of services is defined by the respective course description. The course fee covers participation in the course only. Accommodation, meals and travel are not included in the price unless expressly stated otherwise and must be organised by the Customer.

All relevant information on accommodation options is available on our website.

3. Prices and Payment Terms

Course fees are quoted in euros.

Payment is due within 14 days of submitting the form and receiving confirmation. The Customer will receive a separate email with the invoice containing all payment details within three working days of booking.

4. Right of Withdrawal for Consumers

If the Customer is a consumer within the meaning of EU Directive 2011/83/EU, a 14-day right of withdrawal generally applies to online bookings.

As our courses are services with a fixed date, the right of withdrawal expires once the contract has been fully performed. By booking, the Customer expressly agrees that ZORYA LTD may begin performance before the withdrawal period expires, and acknowledges that the right of withdrawal is thereby extinguished.

This consent is given in the booking form.

5. Cancellations by the Customer

Cancellation by the Customer after conclusion of the contract is generally excluded; the booking is binding.

In cases of unforeseen circumstances (e.g. illness, family emergencies), the course fee may be transferred once to another course date by individual arrangement. There is no legal entitlement to this.

6. Cancellations and Changes by ZORYA

We reserve the right to cancel or postpone a course no later than two weeks before the course start date for organisational reasons or due to unforeseen events (e.g. illness, force majeure).

In such cases, we offer the Customer alternative dates or freeze the already paid course fee for a later course. Further claims by the Customer, in particular for reimbursement of travel or cancellation costs, are excluded.

We strongly recommend that all participants take out travel cancellation insurance or comparable cover.

7. Participation Conditions and Customer Obligations

Participants are required to comply with the applicable code of conduct and conditions of participation. ZORYA reserves the right to exclude participants from the event in the case of serious violations. There is no entitlement to a refund of the course fee in such cases.

8. Liability

ZORYA is only liable for damages caused by intentional or grossly negligent conduct. For slight negligence, ZORYA is only liable in the event of a breach of material contractual obligations (cardinal obligations), limited to the foreseeable damage typical for the contract.

Liability for consequential damages, indirect damages or lost profits is excluded to the extent permitted by law.

ZORYA accepts no liability for travel, accommodation or other ancillary costs incurred by the Customer in connection with a course.

9. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

10. Applicable Law and Jurisdiction

The law of the Republic of Cyprus shall apply. The place of jurisdiction for all disputes shall be Paphos, Cyprus, to the extent permitted by law.

11. Severability Clause

Should individual provisions of these Terms and Conditions be wholly or partially invalid, this shall not affect the validity of the remaining provisions.